Refund Policy

Updated at: 2026-03-01.

Refund Policy

Last Updated: March 01, 2026

At erankpay.com (operated by BLUATLAS LTD), we aim for total customer satisfaction. Due to the digital nature of our SEO reports, our policy is as follows:

1. Fulfillment and Digital Content

Per UK and EU Consumer Rights laws, the right to a "cooling-off" period does not apply to digital content once the service has been fulfilled. By purchasing a report, you agree that refunds are not provided once the report is generated and delivered.

2. Refund Eligibility

We will issue refunds in cases of:

  • Technical Failure: The system failed to generate your report.
  • Duplicate Billing: You were charged twice for a single order.
  • Non-Delivery: You did not receive your report and our team cannot provide it manually within 48 hours.

3. Processing Your Request

Refunds are handled based on the provider used:

  • Stripe/PayPal: Contact us at contact@erankpay.com with your Transaction ID.
  • Paddle: You may contact us or Paddle’s support team directly at paddle.net.

Approved refunds typically appear in your account within 5-10 business days.